FAQ
Frequently Asked Questions
General Questions
Do supplements really work?
The effectiveness of supplements has been proven through hundreds of years of usage and countless non-biased scientific studies. This can be verified with a simple internet search. When taken consistently and as directed, quality supplements can help fill nutritional gaps and support your overall health and wellness.
That said, everyone is different and different things will react differently, so results vary greatly. Take the time to discover what works for you specifically and your specific need(s). Your wellness journey is unique to you.
How do I know which supplement is right for me?
We've organized our products by health goal to make it easy to find what you need. Visit our Wellness Knowledge hub to learn about each category and discover which supplements align with your wellness goals. If you're unsure, consult with your healthcare provider.
Product Questions
Where are your products made?
All of our products are formulated in the USA and manufactured in cGMP certified, FDA-inspected and registered facilities. We source from trusted US-based suppliers who share our commitment to quality and transparency.
Are your supplements third-party tested?
Our supplements are manufactured in cGMP-certified facilities that conduct rigorous quality testing throughout the production process. Every batch is lab tested to ensure purity, potency, and safety, and screened for heavy metals and microbial contaminants. Certificates of analysis are available upon request for any product. Learn more on our Quality & Testing page.
Can I request a Certificate of Analysis?
Yes! Certificates of analysis are available upon request for any product for transparency. Simply contact us at support@naturepath.shop with your product name and we'll provide the documentation.
How should I store my supplements?
Store in a cool, dry place away from direct sunlight. Keep bottles tightly closed when not in use.
Can I take multiple supplements together?
Most of our supplements can be taken together, but we recommend consulting with your healthcare provider before combining supplements or if you're taking medications.
Are your products vegan/vegetarian?
Product formulations vary. Please check individual product descriptions for specific dietary information.
Ordering & Shipping
Do you offer free shipping?
Yes! We offer free shipping on ALL products with no handling fees, membership requirements, or minimum order amounts. The price you see is the price you pay—we've built shipping costs into our product pricing for complete transparency.
How long does shipping take?
Orders typically ship within 1-2 business days. Delivery times vary by location but generally take 3-7 business days within the US.
Do you ship internationally?
Currently, we ship within the United States only.
How can I track my order?
You'll receive a tracking number via email once your order ships. You can use this to track your package.
What payment methods do you accept?
We accept all major credit cards, debit cards, and other secure payment methods through our checkout process.
Returns & Refunds
What is your return policy?
For refund and return information, please see our Refund Policy.
Usage & Safety
How long until I see results?
Results vary by individual and product. Most supplements work best when taken consistently for at least 30 days. Some benefits, like improved energy or digestion, may appear within 3-4 weeks, while others, like joint support or skin health, may take 6-8 weeks.
Are there any side effects?
Our supplements are generally well-tolerated. However, if you experience any adverse reactions, discontinue use and consult your healthcare provider.
Can I take these while pregnant or nursing?
Please consult your healthcare provider before taking any supplements during pregnancy or while nursing.
Privacy & Security
Is my personal information secure?
Yes. We take your privacy seriously and use industry-standard security measures to protect your personal and payment information. We never share your data with third parties for marketing purposes.
Still have questions?
Contact us at our contact page or email support@naturepath.shop and we'll be happy to help!